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About Us Strategic
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People:FacultyOverview | Board of Directors | Advisory Councils | Volunteers | Interns | DirectoryFellows Database | Current Class Ron BallardSummary - Mr. Ballard is an experienced manager of small- to medium-sized environmental engineering and operations businesses. He has been responsible for start-up businesses, as well as US and foreign operations of US companies. His skills include employee hiring, evaluating, and training/coaching, marketing, business growth and profitability, strategic planning, operations, and development and implementation of business plans. He has worked in the US and Asia and developed a subsidiary business with a strategic business partner from Europe. StaffingMr. Ballard has been responsible for hiring, retaining, evaluating, coaching, and facilitating the professional growth of engineering, operations, and support staff. During his tenure, employee moral and motivation were generally very high and staff turnover at a minimum. MarketingMr. Ballard has been responsible for marketing a variety of products and services. In the engineering field, he was successful in identifying new clients and building strong relationships, resulting in partnerships of strong trust. He enjoys coaching others in maintaining and building these relationships. Successful marketing programs often utilize a variety of focused activities, such as:
Using these techniques with a select team of marketers for large projects, Mr. Ballard's company was able to win the largest projects in the industry and grow the company at a record pace. Business Growth and Strategic Business PlanningIn order to grow a business, it takes more than a strategic marketing program and strong, dedicated staff. It takes a synergistic, coordinated business plan. Mr. Ballard led the development of his company's first business plan, combining the marketing, operations, human resources, and financial components. In essence, it was the first statement of what the company was and combined their vision, their values, and their growth and financial goals into one comprehensive document. The steps involved were:
The above subsidiary company grew from 140 to over 400 employees and annual revenue from $12 million to $33 million in three years while Mr. Ballard was President and CEO. Business Operations and ProfitabilityWhile strategic and business planning requires a strong leadership function, operations and company profitability rely heavily on management functions. The bottom line is driven by a company's ability to have consistent, repeatable results. As CEO of a subsidiary company, as well as Regional Manager of several operations, Mr. Ballard was responsible for the following business components that drive profitability:
In the midst of rapid growth, the overall company enjoyed 85% repeat business from existing clients. Bottom LineThe company, an employee owned environmental technology firm, has enjoyed at substantial increase in shareholder value. During the 10.5 years that Mr. Ballard owned stock, the stock value rose from $59.00/share to $321.40/share, a compounded annual return of over 17.5%. Contact InformationProductive Consulting Resources Karen T. BallardSummaryKaren Ballard has been a corporate trainer for 12 years. She helps individuals and organizations become more effective in serving their clients. She uses behavior-based learning instruments that provide immediate feedback to the individual participants in her workshops. The participants have the opportunity to apply their new knowledge about themselves and others in small interactive group exercises. They can immediately use that knowledge and skill in their daily work environment. Organizational DevelopmentKaren focuses her energy on the people side of business. People skills are the common link each company has with its clients. With her master's degree in counseling, she has provided counseling and coaching services to individuals seeking to develop themselves and looking to add value to the work they perform daily. Using her varied work experience and keen observation skills, she has developed programs that have immediate impact on individual and group productivity. She has identified those behavior traits that can enhance a positive work environment. She also uses her facilitation skills, not only in the delivery of these programs, but also in consulting with companies and organizations in how stronger leadership can provide a supportive work environment that is conducive to their employees giving their best effort. Targeted Learning OpportunitiesShe has developed training programs for frontline employees and mid-level employees demonstrating skills that are beneficial in those positions such as communication, time management, stress management, supervisory skills, and team building, creativity, listening and handling change. She weaves stories throughout her training programs sharing successes people have had as a result of learning more about themselves, their individual strengths and how to apply what they learn back on the job. She has worked with companies in developing vision and mission statements and strategic plans in this fast-paced and changing work environment. Customized Training Programs DeliveredLouisiana Power and Light Company - certified by Kaset International to deliver five different programs on customer service to middle managers, customer service representatives, frontline employees and linemen working in the field. As well as conducting programs, she supervised a staff of 10 people who delivered this training. Approximately eight hundred people received training over a two-year period. EducationBachelors of Arts in History, University of Kansas, 1966 Masters of Science in Counseling and Guidance, University of Oklahoma, 1970 Contact InformationProductive Consulting Resources
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